Terms
1. In these conditions “SANYO” means SANYO Sales & Marketing GmbH, its divisional companies or its authorised service contractors. “Customer” means the initial purchaser of the product from an Approved SANYO Sales & Marketing Europe GmbH Reseller in the UK & Ireland...
2. SANYO warrants to the customer that if this product is or becomes defective and that if in the opinion of SANYO, the defect is due to faulty materials or workmanship, SANYO will from the date of sale of the product to the customer, and during the warranty period appropriate to the product as advised by SANYO from time to time, repair or replace, at its sole option, free of charge, any such defective component part of the equipment, subject to the following conditions:
a) The product has at all times been used in accordance with the operating instructions issued by SANYO.
b) The warranty only covers breakdowns or faults due to defect in materials or workmanship. It does not cover wear & tear, gradual deterioration in performance, failure caused by, use of unauthorised or unsuitable software, connection to incompatible equipment, ingress of moisture, fluid or foreign bodies, physical or electrical stress, connection to an electrical supply for which it has not been adjusted, lightning strike, incorrect storage, operation or use of the product in unsuitable environments or inappropriate applications, incorrect installation, lack of routine maintenance mentioned in the operating instructions supplied with the
product, accidental damage or damage caused by negligence or misuse, incorrect fitting of lamps, filters, batteries or other consumables or parts or any other items considered to be of a consumable nature, usage of parts or consumables not approved by SANYO, unauthorised modification, incorrect adjustment or repair by persons other than SANYO trained personnel.
c) Should a breakdown occur and a replacement product is provided in place of a repair to the original product, the replacement product shall be regarded as a like for like replacement and the balance of any remaining warranty period will transfer to the replacement product. Subject to product availability SANYO reserves the right to provide a fully refurbished exchange unit as the replacement product. Should this remedy be unavailable, an alternative model will be provided as the replacement product. If an alternative model is provided it will be of the same or of a higher specification than the product replaced. When a replacement product is provided ownership of the replacement product will vest in the Customer and ownership of the replaced product will vest in SANYO.
d) The sole and exclusive remedy under this warranty against SANYO is for the repair or replacement of the product or replacement of any defective parts. No other remedy, including, without limitation, incidental or consequential damage or loss of whatsoever nature, shall be available.
e) This warranty is made available to the Customer who is the initial purchaser of the product provided that appropriate proof of purchase can be produced. Warranty is not transferable and the place of performance of any service provided under this warranty shall be within the UK and Ireland only.
3. EXCLUSIONS
a) SANYO shall not be liable for installation or removal or de-installation or re-installation of the equipment or for call out charges or collection or delivery charges relating to an equipment repair or replacement or for any loss, consequential or otherwise caused by a delay in the performance of services provided for under this warranty and at it’s sole discretion subject to conditions prevailing at the time be they territorial or otherwise reserve the right to withdraw in part or total, other services which may have been offered from time to time.
b) The warranty does not cover
• Component parts which due to their nature become worn and are expected to be replaced in normal use, cosmetic items, remote controls, keyboards, controllers or parts and consumable items such as lamps, filters, batteries, tapes, drive belts, cables, leads, connectors etc.
• Equipment that has been in use for more than a specified period of time or operated for more than a specific number of hours as advised by SANYO from time to time.
• Ineffective LCD panel pixels if at least 99.99% of the total panel pixels still remain effective.
• CRT or Plasma screen image burn or LCD panel image retention.
• Any requirement to clean or remove dust or other material deposits from the surfaces of LCD panels or optical devices or from other so affected parts or systems.
• On-site services outside of the UK Mainland.
• Equipment not originally supplied by SANYO Sales & Marketing Europe GmbH through an approved UK or Ireland Reseller.
Nothing in this express warranty affects the statutory rights available to the purchaser of this equipment.